Squarespace is a leading all-in-one website building and ecommerce platform that enables millions to build a brand and transact with their customers in an impactful and beautiful online presence.

The Channels & Services department focuses on developing and scaling new customer segments and services. Through our professional user programs and Enterprise product lines, we’ve succeeded in cultivating a large and diverse base of high-value customers, and content has been a key element of our success.

Now, we are looking for a Content Creator to join the team and build off this success by making deeper investments in content.

This role is based in our New York City headquarters, or remotely in one of our approved locations, and reports to the Team Lead, Content.

Website design by Squarespace — Squarespace video studio app

REQUIREMENTS

3 years of experience ideating, pitching, and creating B2B content, especially mid- to long-form copy

Exceptional written and interpersonal communication skills
Experience working in a highly cross-functional environment, and with multiple stakeholders
Experience writing for audiences like creative freelancers, agencies, C suite executives, Enterprise customers, or a combination thereof
Proactive and self-motivated; able to anticipate upcoming trends, projects, and deliverables
Ability to think critically, demonstrate sound business judgment, and put yourself in the customers’ shoes
Knowledge of broader digital marketing practices such as SEO and social media writing are a plus
Experience as a creative freelancer or working at a small creative agency or studio is a plus
Working knowledge of HTML a plus
Working knowledge of Adobe Creative Suite a plus

RESPONSIBILITIES

Research and write copy for multiple channels including forums, web pages, emails, newsletters, blog posts, product guides, sales enablement materials, video scripts, etc., optimizing for SEO as needed

Strategize and pitch new content ideas to the Content Team Lead
Follow all internal review guidelines to ensure publication of on-brand content
Source third-party content from the Squarespace professional community
Collaborate with in-house creative, video, marketing, and legal teams to create content
Develop and test content marketing tactics, iterating on and documenting processes as needed
Develop and maintain Squarespace product proficiency and leverage your knowledge to create and update content
Provide other Channels and Services team members with content marketing support as needed

BENEFITS + PERKS