Friends of The High Line is Hiring Digital Content Coordinator (NYC)
Photo by Timothy Schenck
The High Line is both a nonprofit organization and a public park on the West Side of Manhattan. Through our work with communities on and off the High Line, we’re devoted to re-imagining public spaces to create connected, healthy neighborhoods and cities.
Built on a historic, elevated rail line, the High Line was always intended to be more than a park. You can walk through the gardens, view art, experience a performance, enjoy food or beverage, or connect with friends and neighbors—all while enjoying a unique perspective of New York City.
The digital content coordinator is a key member of the marketing and communications department, which is a part of the advancement team at the High Line. The candidate should be creative and have an innovative, “social first” mindset. They will be responsible for growing the High Line’s social media presence to increase brand awareness and generate revenue through memberships, donations, and other forms of support.
This candidate will work across departments to develop integrated content for the High Line’s social platforms and email marketing and fundraising. They will use text, video, and photographic content to engage and grow the High Line’s audience.
This is a full-time, non-exempt position that reports to the Senior Director of Marketing and Communications and is part of the wider advancement team.
REQUIREMENTS
Self-motivated, results-driven, detail-oriented, energetic, and highly organized with strong writing, visual/graphic, and communications skills
Two+ years of experience working in social media at an agency or a nonprofit organization
Track record of innovation in the social space and passion for the role that social can play in overall marketing, content strategy, and revenue generation
Experience with visual design tools, HTML, Google Workspace, and social media management tools (e.g. Later, Sprout Social, or Hootsuite)
Experience with multivariate testing and enthusiasm for thoughtful experimentation
Comfortable in a fast-paced environment and can manage multiple projects simultaneously
Preferred qualifications
Basic production and video editing experience
Familiarity with website content management systems like WordPress and marketing automation tools like Zapier
Ability to work occasional nights and weekends
Occasional outdoor work required to develop and capture content
RESPONSIBILITIES
Develop and implement strategies to grow audience, increase engagement, and generate revenue through social media platforms (primarily Facebook, Instagram, and Twitter)
Partner across the organization—with programming, fundraising, retail/food, art, horticulture, operations, and events, among others—to create social content that supports and communicates the story of the High Line and our values
Write social copy and develop digital content for FHL email and the website
Coordinate the production of digital videos, photography, and other digital media
Organize, prioritize, and schedule the social content calendar
Research and test messages and new features on social media platforms
Track social engagement and report on analytics
Monitor social channels, and respond to questions and comments in a timely manner
Stay on top of industry trends and the overall social media landscape
Assist with website updates, as needed
Other duties, as assigned
BENEFITS + PERKS
20 vacation days, 56 hrs of sick time, 10 paid holidays, and 2 floating holidays
Medical, dental, and vision insurance
Supplemental short-term disability insurance and 100% paid life insurance and AD&D coverage
Paid primary and secondary caregiver leave
Flexible spending account
Commuter benefits
Contribution in a 403(b) retirement plan
Discounted Citi Bike membership
Employee Assistance Program
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